Cookie Policy

The In Flanders Fields Museum (IFFM), headquartered in Ypres, is responsible for this cookie policy. For all questions and/or remarks, please contact the e-mail address .

IFFM finds it important that you can view, listen to, read or experience its content via various media platforms at any place and at any time. IFFM also wants to work on interactive services and services tailored to your needs. Techniques are used on the online services to make this possible, for example with the help of cookies and scripts. These techniques are hereinafter referred to as cookies. IFFM would like to inform you which cookies are used and why this happens. Furthermore, it will be explained to what extent you, as a user, can control the use. IFFM would like to guarantee your privacy and the user-friendliness of its online services as much as possible. IFFM has tried to keep this policy as simple as possible.

This cookie policy applies to all online services of IFFM, in particular all websites, (mobile) applications and internet services which IFFM offers and which provide access to IFFM content.

Certain collected data allows you to be identified or to establish a link with you as a natural person. In that case, our privacy policy applies to the processing by cookies.

IFFM can change the cookie policy at any time. This can happen, for example, in the context of changes to its services or the applicable legislation. The amended policy will then be published on the online services and will apply from the moment they are published.

What exactly are cookies?

Cookies are small data or text files that are installed on your computer or mobile device when you visit a website or use a (mobile) application. The cookie file contains a unique code with which your browser can be recognised by the website or web application when you visit the online service or during successive, repeated visits. Cookies can be placed by the server of the website or application you visit, but also by third party servers that may or may not work with this website or application.

Cookies generally make interaction between the visitor and the website or application easier and faster and help the visitor navigate between different parts of a website or application.

How can you refuse or manage the use of cookies on IFFM's online services?

You can refuse the installation of cookies via your browser settings. You can also delete the cookies already installed from your computer or mobile device at any time, as follows:

Internet Explorer:

When disabling cookies, you should be aware that certain graphics may not look good, or you may not be able to use certain applications. Below you will find a detailed list of all types of cookies that IFFM uses on its websites.

Cookies Used

Strictly necessary cookies

These cookies are necessary for the proper functioning of the website and our online services. IFFM uses these cookies to guarantee the following functionalities:

  1. the correct functioning of the website;
  2. reading your browser settings in order to be able to display our website optimally on your screen;
  3. a better performance.

No permission is required for the use of these cookies and they cannot be disabled. You can set your browser to block these cookies, but some parts of the website will not work.

  • Name: long
    Purpose: this session cookie is used to set the correct language for the site.
    Expiry date: end of session 
  • Name: XSRF-TOKS
    Purpose: this cookie is used to protect the website against CSRF (Cross-Site Request Forgery).
    Expiry date: after 2 hours

Functional cookies

These cookies are necessary for the optimal functioning of the website and our online services.

    Purpose: by default, this session cookie is used by PHP when communicating between the web server and the browser. Each visitor gets a unique and automatic ID from PHP. 
    PHP is a programming language that is used in the communication between your browser and the web server on which this website is published. Without this communication you will not be able to read the website.
    Expiry date: when closing the browser

Statistical cookies

Statistical or analytical cookies collect information on how the website and online services are used. IFFM can then make analyses of this information. Thanks to these results, IFFM can make and improve the structure, navigation and content of the website as user-friendly as possible.
IFFM uses third-party cookies for analytical purposes. IFFM makes every effort to make the placement of cookies by third parties as controlled as possible. IFFM has set Google Analytics and Hotjar in a privacy-friendly manner (e.g. IP addresses are made anonymous). The resulting statistics and reports (which IFFM receives from the third party) cannot be traced back to a specific user. 

Google Analytics

  • Name: _ga
    Purpose: this cookie allows users to be distinguished from each other, without allowing the identity of the user to be determined.
    Expiry date: 2 years 
  • Name: _gid
    Purpose: this cookie is used to distinguish users.
    Expiry date: 2 years 
  • Name: __utma
    Purpose: this cookie creates a unique user ID. This ID makes it possible to register how often a user visits a website. It also registers the first and last time the user visited the portal.
    Expiry date: 2 years 
  • Name: __utmz
    Purpose: this cookie records the user's surfing traffic or search to reach our website. This cookie was developed with the JavaScript library and is executed and updated every time information is sent to Google Analytics.
    Expiry date: 6 months